Throughout the pandemic we have strived to make the surgery as safe as possible for all our patients and staff. We will continue to do so going forward.
From the 19th July nothing will change at the surgery – patients will need to still wear a mask, socially distance and use hand sanitiser in the surgery and staff will continue to wear PPE. We do understand that it can be frustrating but we know that when people come to us they are sick and vulnerable (and some cannot receive the covid vaccinations due to medical reasons) so we feel it would be wrong to not take these small precautions that can protect people.
In terms of opening up, as many of you know, we have never been shut and in fact have consulted with much higher numbers of patients than we did pre-covid (face to face, by phone, by e consult and by video), not counting vaccinating a huge percentage of the adult population twice in the last 6 months. 💉
Mawsley Surgery has come so far in trying to minimise the impact of Covid and we are sure you understand that we need to keep the surgery as safe for ALL patients as we can.
Jane Evans
Practice Manager
Appointments
Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
You can also call NHS 111. Please do not come to the surgery unless you have an appointment.
If you are waiting for a check-up, please be assured we will be in touch
Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.
If you have symptoms associated with coronavirus including a loss or change to your sense of smell or taste, a new continuous cough and or a high temperature, you are advised to stay at home for 10 days. Do not book a GP appointment or attend your GP practice. If you live with other people, they should also stay at home for at least 14 days, to avoid spreading the infection outside the home.
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.Â
Only call 111 direct if you are advised to do so by the online service or cannot go online.Â
If you are showing any signs of the Coronavirus or been in contact with anyone who has please ring the dispensary on 01536 799229 and they will arrange for home delivery.
Medication
In Northamptonshire, pharmacies cannot routinely order medicines for the majority of patients. This enables you to take control of your medicines, reduce the amount of medicines that are wasted and save the NHS money.
Instead, we recommend patients use Patient Access (this is accessible via a website or App) or the NHS App (for patients aged 13 and over) to order medicines. This will help you to stay in control of your medication ordering and will save you from needing to visit your practice to order your medicines. If you wish to use another online company or App to order your medicines, practices will only accept requests if the service links directly into your GP’s clinical record. The reason for only accepting requests that link into the GP record will help prevent mistakes when ordering and avoid delays in your GP practice being able to process these requests.
Please contact your practice to register for online access if you haven’t already done so. Alternatively, download the NHS App (free to download) from the App Store or Google Play.
Mawsley Surgery is a GP Practice located in the village of Mawsley, Northamptonshire, working from purpose built premises with free parking and full disabled access including disabled parking. There is also an allocated pram park within the surgery building. We are also a dispensing doctor practice offering a full dispensing service on site. Our Dispensary is wholly for patients registered with the practice. We aim to provide a fast turn around of prescription drugs from the time of requesting a prescription. We also offer a home delivery service to our patients aged over 65. We keep most medicines in stock but occasionally we may have to order certain items, if this is the case then we have deliveries twice daily and will still be able to provide non–stocked items. For repeat prescriptions, we aim to have your medication ready for collection within 48 working hours.
The Team at Mawsley Surgery aim to treat patients promptly, courteously and in complete confidence.
For more information about our Practice, please contact Mrs Jane Evans, Practice Manager, on 01536 791300.
