Ordering and Collecting Medication during Social Distancing

Posted on March 23rd, 2020

Ordering Medication Online

In Northamptonshire, pharmacies cannot routinely order medicines for the majority of patients. This enables you to take control of your medicines, reduce the amount of medicines that are wasted and save the NHS money.
Instead, we recommend patients use Patient Access (this is accessible via a website or App) or the NHS App (for patients aged 13 and over) to order medicines. This will help you to stay in control of your medication ordering and will save you from needing to visit your practice to order your medicines.
If you wish to use another online company or App to order your medicines, practices will only accept requests if the service links directly into your GP’s clinical record. The reason for only accepting requests that link into the GP record will help prevent mistakes when ordering and avoid delays in your GP practice being able to process these requests.
Please contact your practice to register for online access if you haven’t already done so. Alternatively, download the NHS App (free to download) from the App Store or Google Play.

Dispensary – No longer in place as of Tuesday 26th of May

To protect yourselves and our staff, we would encourage collection of prescriptions in the car park to reduce footfall in the dispensary/pharmacy. This can be arranged by calling the dedicated mobile number 07934722166. If payment is required, please advise the member of staff on the phone and payment can be taken at this time. On arriving in the car park, please call the mobile advising your location and a member of staff will come to the car with your prescription and will pass it to you through your car window.

If you are isolating and require delivery, please use the same number 07934722166. If payment is required, please advise the member of staff on the phone and payment can be taken at this time.