Patients are able to register for online services in order to book or cancel appointments, order repeat prescriptions, view summary records and clinical correspondence online.
To use this service, you must first register through Patient access.
A form will also need to be filled in and sent to Reception, these can be found at: https://mawsleymedical.co.uk/access-to-online-services/
Please allow 72 hours (3 working days) for us to process repeat prescription/medication requests. Please bear in mind that if you submit a request via Patient Access after 18:00 this will not be picked up until the next morning, or Monday morning in the case of requests submitted at the weekend. We cannot keep all items in stock and may need time to order them from our wholesaler. There are many items that are currently difficult to obtain and there may a delay beyond our control.
In Northamptonshire, pharmacies cannot routinely order medicines for the majority of patients. This enables you to take control of your medicines, reduce the amount of medicines that are wasted and save the NHS money.
Instead, we recommend patients use Patient Access (this is accessible via a website or App) or the NHS App (for patients aged 13 and over) to order medicines. This will help you to stay in control of your medication ordering and will save you from needing to visit your practice to order your medicines.
If you wish to use another online company or App to order your medicines, practices will only accept requests if the service links directly into your GP’s clinical record. The reason for only accepting requests that link into the GP record will help prevent mistakes when ordering and avoid delays in your GP practice being able to process these requests.
Please contact your practice to register for online access if you haven’t already done so. Alternatively, download the NHS App (free to download) from the App Store or Google Play.